Werex Trans Privacy Policy
What information do we collect?
We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey, or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, email address, phone number, vehicle year, make, and model. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience (your information helps us to better respond to your individual needs)
- To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
- To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
- To process transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
- To administer a contest, promotion, survey, or other site feature
- To send periodic emails. The email address you provide for order processing will only be used to send you information and updates pertaining to your order unless you give us permission to send marketing information.
- To send periodic emails. The email address you provide for order processing will only be used to send your information and updates pertaining to your order Unless you give us permission to send marketing information.
- To send SMS updates: By providing your phone number , you consent to receive SMS notifications related to your shipment, including delivery status, pickup confirmation, and delays .These messages are intended to keep you informed throughout the shipping process. you can opt-out of receiving SMS messages at any time by replying “STOP” to any message you receive .
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway provider’s database only to be accessible by those authorized with special access rights to such systems and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
SMS TERMS & CONDITIONS
SMS Consent Communication:
Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications:
If consent has been given to receive text messages from Werex Trans, messages may be received related to the following:
-
- Appointment reminders
- Follow-up messages
- Billing inquiries
- Promotions or offers (if applicable)
Example:
“Hello, this is Mark from Werex Trans. I just want to remind you that today is your pickup date . Reply STOP to opt out of SMS messaging at any time.”
Message Frequency:
Message frequency may vary depending on the type of communication. For example, up to [10] SMS messages per week may be received related to [appointments/billing, etc.].
Example:
“Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”
SMS Messaging:
Standard message and data rates may apply, depending on the carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
Opt-In Method:
Opt-in to receive SMS messages from Werex Trans can be done in the following ways:
-
- By submitting an online form
Opt-Out Method:
Opting out of receiving SMS messages can be done at any time by replying “STOP” to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.
Help:
For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at Contact Us.
Additional Options: If SMS messages are not desired, the SMS consent box on forms can be left unchecked.
Standard Messaging Disclosures:
Message and data rates may apply. Opt out at any time by texting “STOP.” For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages. Message frequency may vary.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), and we do not collect any information from anyone under 13 years of age. Our website, products, and services are all directed to people who are at least 13 years old or older.
Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at www.werextrans.com/terms
Your Consent
By using our site, you consent to our privacy policy.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.
This policy was last modified on February 12, 2025.
Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below.
Werex Trans
7218 Hillside Ave
Los Angeles, CA 90046
Email: info@werextrans.com
Phone: (323) 419-3133